Empyrean Research Institute

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Section 1 of 5

Connecting benefits to company culture

Benefits should no longer be regarded as corporate hygiene; they are a critical element in establishing and driving company culture. This section examines the extent to which your organization believes that building a more positive workplace culture is important and that benefits could make a greater contribution to employee attraction, retention, and experience.

Question 1

To what extent is building a more positive workplace culture a critical element within your HR strategy?

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Not at allVery extensive

Question 2

To what extent is building a more positive workplace culture a critical element with your benefits strategy?

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Not at allVery extensive

Question 3

How important is it that your benefits and benefits operations make a greater contribution to employee attraction?

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Not at all importantVery important

Question 4

How important is it that your benefits and benefits operations make a greater contribution to employee retention?

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Not at all importantVery important

Question 5

How important is it that your benefits and benefits operations make a greater contribution to employee experience?

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Not at all importantVery important

Section 2 of 5

Getting involved in strategy development & decision-making

If benefits have a role to play in delivering an enhanced workplace culture, then it is important that benefits leaders are involved in the HR strategy development impacting workplace culture. This section examines the extent to which benefits leaders are involved in appropriate strategic initiatives and decision-making.

Question 1

To what extent are you as benefits leader currently involved in delivering upon strategic initiatives?

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Not at allVery extensive

Question 2

To what extent are you as benefits leader currently involved in HR strategy development?

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Not at allVery extensive

Question 3

To what extent are you as benefits leader currently involved in talent retention strategies?

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Not at allVery extensive

Question 4

To what extent are you as the benefits leader involved in benefits evaluation and selection?

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Not at allVery extensive

Question 5

To what extent is your benefits and HR strategy aligned with organizational goals?

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Not at allVery extensive

Section 3 of 5

Addressing total wellbeing at the individual level (personalization at scale)

It is important that your employees feel that they are treated as individuals rather than impersonally. This section examines the extent to which your benefits are personalized and measures current employee satisfaction with the benefits available.

Question 1

To what extent does your current benefits technology provide personalized recommendations to employees that drive them towards the most appropriate benefits packages for their individual situation?

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Not at allVery extensive

Question 2

How satisfied are your employees with their benefits experience for physical health support?

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Not at all satisfiedVery satisfied

Question 3

How satisfied are your employees with their benefits experience for mental health support?

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Not at all satisfiedVery satisfied

Section 4 of 5

Offering a consumer-grade communications & shopping experience

Even with an excellent range of benefits, it is important that the individual employee is directed to the most appropriate opportunities for them and that benefits are easy to consume. This section examines the extent to which you provide a consumer-grade experience to allow employees to obtain maximum value with ease of use.

Question 1

To what extent has your benefits operations achieved high levels of automation & workflows minimizing both the user "clicks" and the number of user interfaces and ensuring effective data flows from enrollment to claims?

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Not at allVery extensive

Question 2

To what extent does your current benefits technology alert employees to potential wellness opportunities such as telehealth, disease management, and mental health support?

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Not at allVery extensive

Question 3

How effective is your overall benefits communication?

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Not at all effectiveVery effective

Question 4

To what extent are your employees adopting the right-fit benefits plan you expected?

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Not at allVery extensive

Question 5

How well do you believe your employees understand how to shop for and find value in your benefits offerings?

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Not at allVery extensive

Section 5 of 5

Use of data and analytics to drive decision-making and engagement

Finally, it is important to build on success and continually optimize and enhance the benefits programs available to your employees. This section examines the extent to which your organization uses analytics to enhance benefits program and plan provider performance.

Question 1

How often does your organization measure employee benefits satisfaction and engagement?

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Not at allVery frequently

Question 2

To what extent are you as benefits leader involved in employee satisfaction surveys?

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Not at allVery frequently

Question 3

To what extent does your current benefits administration platform provide analytics to understand and optimize benefits program performance?

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Drag the dial to best match your answer - from 1 to 5
Not at allVery frequently

Question 4

To what extent does your current benefits administration platform provide analytics to assess plan providers and plan quality?

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Not at allVery frequently