The pandemic and its aftermath have had an unparalleled level of impact on the workforce and the importance of building a positive workplace culture and employee experience. Take this assessment to determine whether your benefits operation is sufficiently mature to positively impact your organization’s culture and business outcomes.

Begin AssessmentTakes less than 10 minutes to complete

Benefits Maturity Radar


While the importance of the Benefits Administration function to HR operations and the wider enterprise may have been over-simplified in the past, today the role of benefits leaders has become increasingly more strategic to the overall success of an organization.

Empyrean sponsored Nelson Hall to conduct a research study, interviewing 100 HR & Benefits leaders on the key HR-related issues that need to be addressed as part of an organization’s corporate strategy over the next 1-2 years and the extent to which benefits operations is key to employee experience and retention. Request a copy of the report.

The results of that research were used to build a Benefits Maturity Assessment. Over the next few minutes, you’ll answer a series of questions that will indicate your performance relative to that of your peers. Based on your responses, we will suggest actions to help increase your impact and uplift the capability of your benefits function, including a spider chart to indicate your overall maturity as a benefits function.


Since 2006, Empyrean has provided employers of varying size, industry, and benefit plan complexity with the innovative technology and best in class service necessary to accelerate their benefits strategies and bring their benefit programs to life. Empyrean’s platform and services were designed to create connected employee benefit experiences that enrich lives, strengthen employer brands, and improve workplace cultures.

Nelson Hall

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NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in IT and business services. Founded in 1998, and with analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies.

NelsonHall's research is based on rigorous, all-original research, and is widely respected for the quality, depth and insight of its analysis. We work closely with our clients to create a value-based relationship founded on our unrivaled knowledge of ITS and BPS markets, acting as a trusted advisor, providing answers, and making business sense of the complexity and challenges faced by both service buyers and service providers across global services markets.